Do you know the right questions to ask to help them?

During the current Coronavirus it is estimated as of this writing that close to 4000 seniors have died in nursing homes due to the virus, and that is probably a low number. Here in Palm Desert we have already seen one facility that has experienced problems and evacuations. Nationally, there are many horror stories.

So, if you have a loved one in a nursing home and you are concerned about their well-being do you know what questions to ask of those in charge so you can be of benefit to them in this extremely dangerous environment?

Here are some good suggestions. First, find out whether any COVID-19 positive testings have occured. Do they have a good supply of masks, gowns, gloves and other PPE protective equipment to help prevent outbreaks? Are staff members being screened when leaving and entering the home? Is the staff trained and operating at normal capacity to aid the residents?

Most importantly are you able to communicate vital information on a regular basis with family either by phone or video, and does the nursing home keep in contact with you to advise of your loved one’s condition?

Finally, if you are concerned about the well-being of a spouse or parent you can contact the California CRISISline at 1-800-231-4024 24 hours a day. They can help with complaints of those residents having problems who are not getting the help or answers they need.

  • Lou Reinitz LJR Insurance Solutions LLC

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